Our service
Ettermæle is operated by BRAVES GLOBAL AS, company no. 917 187 525, Storgaten 29A, 4876 Grimstad, Norway. Contact hello@ettermaele.com or +47 466 63 663. We create personal portrait images and made-to-order art prints from your photographs.
Prices and payment
Prices are shown in your selected currency. Shipping charges are shown before payment. Your payment provider may apply currency conversion fees if your account uses another currency. Any import charges payable on delivery depend on the destination and delivery arrangement and must be disclosed before you order.
Your order and approval
Check your photograph, chosen format, size and delivery details before placing an order. We send an order confirmation by email. For printed portraits, you review and approve the finished preview before production begins. A quick preview is a draft; colours and fine detail can differ between a screen and the finished print.
Ettermæle Studio
Studio costs €20.00 for 15 private previews. This is a one-time purchase. Your completed images are available in your account in the supported download formats. A draft that fails to complete does not use up your allowance. Printed products are ordered separately.
Delivery
Available destinations, delivery methods, charges and estimates are confirmed before you order. Printed portraits are produced after your approval. Please contact us if an order does not arrive as expected. We remain responsible for your order as required by applicable consumer law.
Cancellations, returns and problems
Contact us promptly if you need to change or cancel an order. Personalised prints made to your specifications are generally excluded from change-of-mind cancellation rights where the law permits this. This does not limit your rights if a product is faulty, damaged or not as described.
For Studio, statutory cancellation and refund rights continue to apply. We do not treat purchasing or using Studio as an automatic waiver of those rights. Contact us to discuss cancellation or a problem with a digital purchase.
If your order arrives damaged or has a production fault, send your order number, a description and clear photographs to our customer care address. We will arrange an appropriate remedy under applicable law. Please contact us before returning an item.
Your photographs and your rights
You must have the rights and permissions needed to upload and use your photographs, including appropriate permission for people shown in them. We may decline unlawful or infringing material. We use your photographs to provide your requested service and related support. See our privacy policy for details.
Resolving a problem
Please contact us first so we can try to resolve any issue. These terms do not exclude mandatory consumer rights, remedies or access to courts and complaint bodies available in your country. Norwegian law applies only to the extent it does not remove those protections.